People Change Manager

Contract: Permanent

Salary: £70,000 to £80,000 (Dependent on experience)

Location: Manchester area/Rochdale

Working arrangement: hybrid working with 1 to 2 days in the office

Start: ASAP

About the role

This role sits within a dynamic and forward-thinking organisation undergoing strategic transformation. The People Change Manager will play a pivotal role in ensuring that change initiatives are successfully adopted, embedded, and sustained across operational teams. The position focuses on managing the people side of change, including changes to business processes, systems, and organisational structures.

Key Responsibilities

• Lead business change activities to support programme benefits and outcomes.
• Define and manage change elements in business cases, including success measures.
• Develop and maintain Change Impact Assessments (CIA).
• Own and integrate change plans with project plans.
• Establish and monitor business readiness and adoption criteria.
• Create stakeholder engagement and communication plans.
• Coach sponsors and stakeholders on change leadership.
• Provide change management guidance to programme teams.
• Align change management with business analysis and improvement workstreams.
• Manage risks and issues related to change delivery.
• Ensure smooth transition of change deliverables into business-as-usual operations.
• Promote governance and consistency across transformation portfolios.
• Support senior leaders in resolving blockers and managing risks.

Qualifications

• Essential: Change Management Practitioner certification (e.g. Prosci, APMG, BCS).

Skills & Experience

• Minimum 5 years’ experience as a people change manager.
• Proven experience in managing people change within transformation programmes.
• Strong influencing and relationship-building skills.
• Excellent communication and listening abilities.
• Proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams).
• Strong organisational and problem-solving skills.
• Desirable: Stakeholder management, coaching, and facilitation skills.
• Ability to communicate across all organisational levels.
• Experience in complex business environments.
• Ability to prioritise and manage multi-channel workloads.

Personal Attributes

• High integrity and discretion with sensitive information.
• Adaptable, resilient, and improvement-focused.
• Detail-oriented and self-motivated.
• Comfortable working independently within governance frameworks.